We attach paramount significance to intellectual property rights, encompassing copyrights, trademarks, patents, industrial designs, and trade secrets. Our company is fully committed to safeguarding these rights and ensuring that all products and images featured on our website are legitimate and compliant with relevant laws and regulations. Nevertheless, given the extensive variety of items we offer, occasional unintentional oversights may arise.
If you are the rightful owner of the intellectual property in question or an authorized representative, and you suspect that any product displayed on our website has infringed upon your intellectual property rights, we kindly request that you contact us immediately. We assure you that we will take prompt and effective measures to protect your legitimate rights and interests.
To submit a complaint regarding copyright or trademark infringement, please send the following required information to our dedicated email address: [email protected]:
1. Proof of your identity, which verifies that you are either the legitimate owner of the involved product or image, or an authorized representative acting on behalf of the owner.
2. A detailed description of the work or material alleged to be infringed, including the exact web address (product URL) where it appears on our website.
3. Complete and accurate contact information, such as your physical address, telephone number, or email address, to facilitate effective communication between us.
4. A written statement indicating your good-faith belief that the disputed use of the intellectual property is not authorized by the copyright or other intellectual property owner, their agent, or by applicable law.
5. Specific information identifying the intellectual property you believe has been infringed on our website (for example: “XYZ Copyright Registration, No. 789012, Registered on 5/5/08”; “ABC Trademark, Registration No. 123456, Registered on 1/1/04”).
6. For trademark infringement complaints, please additionally provide the trademark registration number or a link to its initial publication, the URL of the infringing work or image on our website, and any other supporting evidence to prove your ownership of the trademark or your authorization to use it.
Please note that the email address [email protected] is exclusively reserved for handling copyright-related complaints. For any other inquiries or concerns, please contact our customer support team directly. We are fully committed to addressing all alleged intellectual property disputes in a timely manner and vigorously defending the rights of legitimate owners.
We sincerely appreciate honest and fair complaints and treat each submission with the highest level of seriousness and professionalism. However, submitting a false or malicious infringement notification may lead to legal consequences, including liability for damages and attorney fees. If you are uncertain about the validity of your claim or the relevant legal provisions, we recommend consulting a legal professional before submitting your complaint. We highly value your commitment to protecting intellectual property rights and look forward to working with you to ensure full legal compliance.
